- listing is for a single frozen ice pack included in your plant shipment.
- you may purchase/select the quantity you desire for your USPS Priority mail plant shipment.
- it is strongly recommended to purchase several ice packs for larger plant orders
- keep live plants cool for up to 2 days, depending on temperature conditions experienced in transit
- no guarantee that your plants will arrive alive or cool, no refund or store credit will be issued for plants in unusable or dead condition
- no guarantee that the ice pack will still be frozen or even cool to the touch when your shipment is delivered
GLA's Arrive Alive (DOA) Guarantee
ARRIVE ALIVE (DOA) GUARANTEE COVERAGE ON LIVE PLANTS:
Select UPS 2 Day or UPS Next Day Air shipping for DOA coverage. DOA guarantee does not cover plants or tissue cultures shipped with Standard, Ground, Priority, Parcel or Free shipping methods (no DOA, refunds, replacements, or credit for plant loss).
TO DECLINE DOA COVERAGE ON LIVE PLANTS:
You can select USPS Priority Mail shipping, however, we do not offer DOA coverage or free ice packs for plants shipped with USPS. If plants arrive dead we cannot offer refunds, replacements or credit for the loss.